Account Type Errors
If the state of an account type is Ok and Errors are empty, then the interaction with the corresponding payment provider works fine. Errors describe current problems connecting to and getting data from the payment provider.
The table below contains a list of known common cases.
| Account Type State | Error Type | Error Message | Error is Temporary |
|---|---|---|---|
| Maintenance | Maintenance | PSP is down for maintenance. | true |
| Down | UnknownFailure | PSP API is not reachable or responding unexpectedly. | false |
| Error | ImportFailure | All imports are failing | false |
| Error | DataInconsistency | Inconsistencies are detected for all imports. | false |
| Error | UnknownFailure | Unknown error for all accounts. | false |
| Degraded | LoginFailure | New authentications with PSP not possible. | false |
| Degraded | ImportFailure | Some imports are failing. Check data import errors for affected accounts. | false |
| Degraded | DataInconsistency | Inconsistencies are detected for some imports. Check data import errors for affected accounts. | false |
| Degraded | UnknownFailure | Unknown errors for some accounts. | false |